Diagnostic evaluation of institutions as a basis for designing the Brazilian maturity model of telehealth services.
In: BMC Health Services Research, Jg. 24 (2024-03-25), Heft 1, S. 1-10
Online
academicJournal
Zugriff:
Background: The number and specificities of telehealth service units that expanded their services and diversified with the COVID-19 pandemic in Brazil need to be discovered. The objective of this manuscript is to present a methodology for the diagnostic evaluation of 19 telehealth units from different regions of the country for federal governmental decision-making. Methods: A cross-sectional quantitative and qualitative study was carried out in the form of a census based on administrative records with an online survey and in-depth interviews with local telehealth managers. Results: Despite the discontinuity of regular funding, the results point to a diversity of initiatives and advances. Citizenship, sustainability, security, and budget management are recurring themes in the maturity analysis of telehealth services after the advent of the pandemic. Conclusion: It is necessary for Brazil to build a resilient model of the maturity of telehealth services that contemplates the different regional scenarios. [ABSTRACT FROM AUTHOR]
| Titel: |
Diagnostic evaluation of institutions as a basis for designing the Brazilian maturity model of telehealth services.
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| Autor/in / Beteiligte Person: | Silva, Angélica Baptista ; Pisa, Ivan Torres ; Messina, Luiz Ary ; Pelogi, Andréa Pereira Simões ; Tenório, Josceli Maria ; Sousa, Fernando Sequeira ; Santos, Daniela Lacerda ; Maia, Jessi ; de Andrade Filha, Ianê Germano ; Guedes, Ana Cristina Carneiro Menezes ; de Lima Lopes, Paulo Roberto ; da Silva Maia, Paulo Ricardo |
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| Zeitschrift: | BMC Health Services Research, Jg. 24 (2024-03-25), Heft 1, S. 1-10 |
| Veröffentlichung: | 2024 |
| Medientyp: | academicJournal |
| ISSN: | 1472-6963 (print) |
| DOI: | 10.1186/s12913-024-10723-8 |
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