Even Contact Centers Have Room for Improvement.
In: CRM Magazine, Jg. 12 (2008-08-01), Heft 8, S. 44-44
Online
serialPeriodical
Zugriff:
The article features the second contact center and customer relationship services company in France, Groupe b2s. It cites the impact of acquisitions on the development of the firm's revenue and systems. It also highlights the benefits from the implementation of the Internet protocol-based solution from Altitude Software Inc. that include the uCI multichannel contact center management suite.
Titel: |
Even Contact Centers Have Room for Improvement.
|
---|---|
Autor/in / Beteiligte Person: | Musico, Christopher |
Link: | |
Zeitschrift: | CRM Magazine, Jg. 12 (2008-08-01), Heft 8, S. 44-44 |
Veröffentlichung: | 2008 |
Medientyp: | serialPeriodical |
ISSN: | 1529-8728 (print) |
Schlagwort: |
|
Sonstiges: |
|