The research presents at people's willingness to pay for the clean water supply in the city of Cao Lanh Dong Thap province
In: Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh, Jg. 7 (2020), Heft 2, S. 63-69
Online
academicJournal
Zugriff:
This paper is a study of the customer’s satisfaction to passenger service quality of the Tan Son Nhat international airport which based on the survey from 200 passengers at the domestic and international terminals. This study has been used the Key Performance Indicator to evaluate passenger service quality, and then build a linear programming for affected factors of customer’s satisfaction of passenger service quality at the Tan Son Nhat international airport. Important Performance Analysis model has been used in the paper to identify the most priority factors which should be improved for enhancing passenger service quality at the Tan Son Nhat international airport.
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The research presents at people's willingness to pay for the clean water supply in the city of Cao Lanh Dong Thap province
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Autor/in / Beteiligte Person: | Trịnh Thùy Anh ; Trần Thị Thanh Huyền |
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Zeitschrift: | Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh, Jg. 7 (2020), Heft 2, S. 63-69 |
Veröffentlichung: | TẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH PHỐ HỒ CHÍ MINH, 2020 |
Medientyp: | academicJournal |
ISSN: | 2734-9306 (print) ; 2734-9578 (print) |
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