Training, Development and Communication at the Milano-Bicocca University Library

Moroni, Ilaria

In: Moroni, Ilaria Training, Development and Communication at the Milano-Bicocca University Library., 2014 [Report]; (2014-07-30)

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View full text at E-LIS (Eprints in Library & Information Science) (Volltext)

The Power Point presentation illustrates the training, development and communication activities at the Milano-Bicocca University Library, which were carried out from 2004 to 2014. For each activity we both provide an overview and treat one topic in greater detail: as for communication and marketing, first we present print/online products as well on-site activities, then the focus shifts towards the advertising of the digital library, our top priority in 2014; as for organizational development, we give an overview of all the customer satisfaction surveys carried out in a decade, report the main results of the last survey, and explain a project of Action-Research; as for user education, we present the general organization and the information literacy model, and also show the e-learning platform, launched in 2014.

Titel:	Training, Development and Communication at the Milano-Bicocca University Library
Autor/in / Beteiligte Person:	Moroni, Ilaria
Link:	View full text at E-LIS (Eprints in Library & Information Science) (Volltext)
Quelle:	Moroni, Ilaria Training, Development and Communication at the Milano-Bicocca University Library., 2014 [Report]; (2014-07-30)
Veröffentlichung:	2014
Medientyp:	report
Schlagwort:	CB. User studies. CD. User training, promotion, activities, education. D. Libraries as physical collections. DD. Academic libraries. F. Management. FB. Marketing.
Sonstiges:	Nachgewiesen in: E-LIS (Eprints in Library & Information Science) Sprachen: English Collection: Status = Published ; Subject = C. Users, literacy and reading.: CB. User studies. ; Subject = C. Users, literacy and reading.: CD. User training, promotion, activities, education. ; Subject = D. Libraries as physical collections. ; Subject = D. Libraries as physical collections.: DD. Academic libraries. ; Subject = F. Management. ; Subject = F. Management.: FB. Marketing. ; Type = Report ; Countries = EUROPE: Italy Document Type: Report File Description: text Language: English

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